Minimum Awesome Product
Creating a new product or service can take years. More and more companies however move away from the “don’t launch it until it’s completely finished, retested and out of date” approach. They go for a Minimum Viable Product (MVP) approach where a working but ‘not ready for mass production’ product is launched towards a small group of customers in order to help further developing the product.
In that context, a new question arises:
“What about a kick-ass product”?
The risk with MVP’s is that what makes a product truly remarkable – more often than not – lies in the details, in how remarkable the elements of the products come together in a design, a use, a service experience,… With a MVP, you will only deliver the core of the new product or service, which is most of the time not enough for a real WOW experience. And by only offering this, you also tend to focus on getting the core better when working with the first customers. They evaluate what they get (the core capabilities) and by default they will give you feedback on how to make that core better by adapting it better to their needs. Only in rare cases, they will focus on the things that are not there or that they are not (yet) aware of (the details, the design, the packaging, the unclear element of a new kind of usage,…).
So how to tackle this issue without going again towards the old model of developing a product forever?
What about a parallel route? You push your MVP product in the process with customers to focus on shipping a real product as soon as possible. At the same time, use a small group (or even individual) to add some magic to the existing MVP product. Why not use a designer, an outside consultant, one of your top sales guys,…?
When you work on shipping your version 2 of the MVP product, just add the WOW elements (as they are not linked to the core of your product, this should be rather easy). Imagine how delighted your first customers will be if they see that both their requirements were met in your new release and a magical tough has been added.
Minimum Awesome Product (MAP): Delivered!